Customer service

• Helmond
• € 16,13 per uur
• 32 - 40 uur, 4 - 5 dagen per week
• MBO

Do you get energized by helping people? Are you a good listener and do you work meticulously? Do you also enjoy performing administrative tasks? Then this is the job for you! #MKB

who you are

You offer customers a listening ear and enthusiastically assist everyone! You are patient and approach problem-solving proactively. You actively engage with the customer and assist them where necessary. And furthermore:

• Do you speak English or Dutch fluently;
•  Do you have absolutely no reservations;
•  Do you enjoy working day shifts from 8:00 am to 5:00 pm;
• Are you okay with being on call 4 or 5 times a year.

what will you do

You are the face of the organization! You assist customers by answering their questions or directing them to the appropriate individuals. You do this by maintaining a professional demeanor and providing customers with personal attention. This ensures a good relationship with every customer! You are also responsible for a large part of the logistical administration. You don't need to know everything right away, everything will be taught to you!

Your tasks include:

• 40% customer service / 60% administration;
• Providing optimal service to customers;
• Maintaining customer contact via phone or email;
• Providing information about orders, deliveries, products, and other uncertainties;
• Following up on complaints;
• Booking orders.

where will you work

Everywhere you see them driving, those large Kuehne + Nagel trucks. That's no surprise. Kuehne + Nagel is one of the largest logistics companies in the world! The company has over 79,000 employees at approximately 1,300 locations in more than 100 countries. Kuehne + Nagel not only takes good care of their customers but also their employees! Higher salary, growth opportunities, chance of a permanent job, good atmosphere, and personal attention. That's what you want too, right?!

You'll be working in a team of about 20 colleagues. Every Friday, a fun activity is organized. It could be a walk, enjoying something tasty together, or a special challenge! #workfun

• Travel allowance of €0.23 per kilometer;
• International company;
• Located in the industrial area of Helmond!

apply

Is this the job you are looking for? Don't hesitate any longer and apply now! Do you have any questions? Contact us!